Built for the people
running real stores.

Your agent handles order status, return policies, product questions, and refund requests — 24/7, without a support ticket queue.

• Instant order status lookup via Shopify API
• Policy-aware refund decisions
• Auto-escalation to human for edge cases
• Handles 80–90% of support volume automatically

ConnectXeo connects directly to Shopify — orders, products, customers, inventory, discounts. Your agent always has the latest data.

• 40+ Shopify tool calls available
• Real-time inventory and product data
• Discount code validation and application
• Multi-location fulfillment tracking

Customers can check order status, track shipments, request changes, and initiate returns — all through a single conversation.

• Real-time fulfillment tracking
• Address update requests
• Cancel and modify orders
• Automated return initiation

Create isolated workspaces per client. Role-based access control keeps teams organized. White-label widget delivers under your brand.

• Per-client workspace isolation
• Owner / Admin / Member / Viewer roles
• White-label widget on all paid plans
• Unlimited agents on Scale plan